“Business Process, process of peace, process of learning…” Notion of process is very often employed, well too often. Do you size up the
potential of improvement and innovation hidden behind the concept of process? And of the difficulties, very often unexpected, which should be overcome to understand it and model it
correctly?
To include/understand and implement the modeling of the processes are not easy tasks, in the direction where they concern a work indeed on the long
term, based on the observation, the experimentation and the knowledge of the organisations of firm/[company].
This is why I decided to dig this enthralling subject. I first of all thought of approaching modeling under the theoretical angle, but quickly, I made
back machine. The important thing in all that, and what misses and which is in the centre, it is “the modelisator”, the professional who designs the process models, his doubts and his certainty,
his interrogations and his choices. I started thus again my project and decided to accompany a modelisator in his step/[procedure], through a series of discussions with the actors of a
firm/[company].
My step/[procedure] is progressive, didactic and close to the candidate to modeling. It reveals the concepts with the wire of the need and to discover
the difficulties very concretely. The models are followed, are sought and are built step by step, repeatedly. Recommendations of modeling emerge, of fundamental emergent. In prolongation of this
series of talks, the requirements in theoretical deepenings find their legitimacy. But there still, the example and the illustration (more than 130 illustrations in the book) take the top to
anchor the reader in a pragmatic approach. To finish, it seems important to to me to make share my experiment/[experience] of the management of project by proposing a simplified step/[procedure]
of project management of modeling.
This book thus has an objective first: to accompany the modelisator, my central character, in the adventures of the modeling of the
processes, so that the latter appears in all its practical dimension. Concretely, this work is organised in several progressive moments: first of all, my discussion thread based on an academic
case: the process “to deliver”. In echo with this canonical process, I propose then a deepening of the “significant” points more of modeling (place of the processes in the organisation of a
firm/[company], event-driven modeling, discontinuities of the processes…). I finish by inviting the reader to lead a project of modeling built on a reference frame, a charter, which takes again
all the principles developed in this book. This work and the majority of its illustrations are leant after software modeling of the processes ARIS Platform, whose editor is IDS
Scheer.